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HelioPower Commercial Operations and Maintenance Plan

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The HelioPower commercial operations and maintenance plan offers peace of mind and reduced uncertainty for solar system owners. HelioPower has provided service for solar system owners who want the financial returns of ownership with the reduced liability of a well-maintained system. Please note, the PredictEnergy® Analytics license or hardware (if applicable) fee is not included in current price.

For systems greater than 1MW, or to add customized O&M services or a production guarantee, please click here or call 1.877.959.8816 or email [email protected] for pricing.

Description

HelioPower Commercial Operations and Maintenance Plan

The HelioPower Commercial Operations and Maintenance Plan is a full service Solar O&M plan that provides system monitoring, preventative maintenance, production reporting, and a best of all, a hassle-free solar maintenance guarantee. We are so confident in our responsiveness, we will pay you cash if we fail to meet our service level obligations. Of course, any repairs needed will be completed by our expert technicians at significantly discounted rates.

How the Commercial Operations and Maintenance Plan works

Our Solar Protection Plan provides superior service and extensive customer benefits, including:

  • Monitoring to ensure your system is online (you must have existing monitoring hardware.  If you don’t have existing monitoring, we can install for you.
  • 25% discount on labor.
  • 10% discount on all parts not under warranty.
  • No overtime rates.
  • Discounted expected production analysis and forecasting.
  • Discounted preventative maintenance inspection and cleaning at your 6-month anniversary.
  • Top-notch, quality service to extend the life of your equipment.
  • Improved operating efficiency to avoid downtime and lost revenue.
  • Priority scheduling – 48-hour response time.
  • Post Construction System Inspection and Report
    • After construction is complete and the Utility has granted Permission To Operate, HelioPower will send our Asset Management team to inspect the system and generate a report of findings. The report will include annotated quality assurance photos of all major systems and components and as-built production estimate based on actual site and installation conditions. The report will list any characteristics of the installation that require improvements or adjustments to the installation.
  • Hassle-free solar guarantee
    • Maximum 2-day response time
    • Dedicated number to call
    • Solar service technicians on-call
    • In business as in electricity production, time is money. At HelioPower, we start the clock as soon as we are notified of any system anomaly by you or our PredictEnergy® Analytics monitoring system. If for any reason, we don’t respond to the service in 2 days or less, we will pay you $100 in cash.
  • System monitored by PredictEnergy® Analytics (separate pricing)
    • Monthly and annual reporting
    • Alerts if the system goes off-line or under-performs
    • HelioPower responds if the alert requires an on-site visit
  • Emergency or Corrective Maintenance
    • Warranty administration
    • System repairs
    • System optimization

Additional benefit of the HelioPower Commercial Operations and Maintenance Plan: Many system owner-operators are unaware that following and documenting manufacturer’s maintenance instructions is required to keep equipment warranties intact. By deploying HelioPower to perform all required inverter and tracker maintenance, you will also be protecting the most expensive and critical components of your system. Please note, the PredictEnergy® Analytics license or hardware (if applicable) fee is not included in current price.

Additional information

Commercial System Size

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