1.877.959.8816

HelioPower Home Operations and Maintenance Plan

$350.00

HelioPower Operations and Maintenance plan offers 10 years of peace of mind and reduced uncertainty for solar system owners. Our home O&M plan is designed for solar system owners who want the financial returns of ownership with the reduced liability of a well-maintained system. Please note, the PredictEnergy® Analytics license or hardware (if applicable) fee is not included in current price.

For systems greater than 20kW, or to add full O&M or a production guarantee, please click here or call 1.877.959.8816 or email [email protected] for pricing.

Description

HelioPower Home Operations and Maintenance Plan

HelioPower Home Operations and Maintenance Plan offers post-construction system inspections, annual preventative and manufacturer required maintenance, and remote system monitoring by our technicians. HelioPower engineers and technicians are ready to jump into action if solar services or corrective maintenance is needed.

How the HelioPower Home Operations and Maintenance Plan

This plan includes everything in the Solar Protection Plan plus one cleaning and one inspection. Our Solar Protection Plan provides superior service and extensive customer benefits, including:

  • Monitoring to ensure your system is online (you must have existing monitoring hardware.  If you don’t have existing monitoring, we can install for you.
  • 25% discount on labor.
  • 10% discount on all parts not under warranty.
  • No overtime rates.
  • Discounted expected production analysis and forecasting.
  • Discounted preventative maintenance inspection and cleaning at your 6-month anniversary.
  • Top-notch, quality service to extend the life of your equipment.
  • Improved operating efficiency to avoid downtime and lost revenue.
  • Priority scheduling – 48-hour response time.
  • Monthly report showing production.
  • Emergency maintenance
    • 1 free service call (up to 2 hours)
    • 20% discount off standard service rates
    • Next business-day response to service requests
    • Dedicated number to call
    • Solar service technicians on-call
    • Cleaning schedule provided by HelioPower
  • Post Construction System Inspection and Report
    • After construction is complete (or when you purchase the plan) and the utility has granted Permission To Operate (PTO), HelioPower will send our Asset Management team to inspect the system and generate a report of findings. The report will include annotated quality assurance photos of all major systems and components and as-built production estimate based on actual site and installation conditions. The report will list any characteristics of the installation that require improvements or adjustments to the installation.
  • Hassle-free solar guarantee
    • In business as in electricity production, time is money. At HelioPower, we start the clock as soon as we are notified of any system anomaly by you or our PredictEnergy® Analytics monitoring system. If for any reason, we don’t respond to the service in 2 days or less, we will pay you $100 in cash. That’s in addition to any payout from the optional Solar Production Guarantee.

Additional benefit of the HelioPower Operations and Maintenance Plan: Many system owner-operators are unaware that following and documenting manufacturer’s maintenance instructions is required to keep equipment warranties intact. By deploying HelioPower to perform all required inverter and tracker maintenance, you will also be protecting the most expensive and critical components of your system. Please note, the PredictEnergy® Analytics license or hardware (if applicable) fee is not included in current price.

Additional information

Interconnection Method

Grid-tied

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