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Operations and Maintenance Plans

Solar Operations and Maintenance

Many of the cost-effective O&M considerations that impact cost and revenue—such as performance optimization, system up time and operational efficiency—relate directly to inverter and monitoring system selection. Solar operations and maintenance (O&M) services are technical services required to establish and maintain a specific performance level for a solar energy system. HelioPower's solar operations and maintenance plan provides many benefits for both residential and commercial enterprises. We are experts at maximizing the ROI for our systems and offer a complete suite of asset management and solar O&M services detailed below. We also consider bespoke services for specific circumstances, as well!

heliopower offers different solar operations and maintenance plans that can take care of soiled solar panels
Solar Panels Require Cleaning

Does Your System Need Service?

Please Call 1.877.959.8816

To Speak With One Of Our Solar Care Representatives About Getting A Qualified Technician Out To Your Install As Soon As Possible. Or Visit Our Shop To Explore Our Maintenance Plans.

Our Operations and Maintenance Offerings

We offer Solar Operations and Maintenance services for any situation to ensure that system up-time and energy production is optimized – thereby maximizing return on investment. Standard pricing depends on system size for a single story building with good roof access and an accessible hose bib.  Roof must have adequate walkways or a robust roofing surface.  Additional charges may apply for certain membrane roofs or tile roofing products.

Admin & Billing

  • Billing & Collections
  • Warranty Administration
  • Customer Support
  • Insurance Management
  • Financial Reports
  • Tax prep & compliance

Annual Maintenance

  • Module Cleaning
  • System Checkup
  • Inverter Servicing
  • Wear & Tear Repairs
  • Monitoring Calibration

Monitor & Report

  • 24/7 Alert Response
  • Monthly production reports
  • Web-based portal access
  • Email alerts
  • Multiple levels of monitoring
  • Component monitoring

Advanced Tools

  • De-ionized water
  • Water reclamation
  • Thermal imaging
  • IV-Curve trace
  • Aerial Drones

Dedicated O&M Team

  • Coverage across California
  • Dedicated NOC staffed 24/7
  • Warehouse of spare-parts inventory on-hand

Troubleshoot & Repair

  • Repair inverter components
  • Tracker drive re-calibration
  • In-field electrical service
  • System removal & replacement

Solar Operations and Maintenance Plans

Rising electricity costs and economic pressures have put even more importance on effective management of energy assets. With any revenue generating asset, solar owners should always be looking for ways to increase revenue while simultaneously decreasing costs. To that end, keeping your solar system at peak efficiency with solar maintenance is critical to ensuring maximum ROI. HelioPower provides solar service, solar maintenance, operations and maintenance, solar asset management, distributed energy asset management, battery backup and off-grid O&M services. Below, please find our solar maintenance plan levels:

Your choice will depend on the level of protection and operations and maintenance (O&M) you require. All service levels offer post-construction system inspections, annual preventative and manufacturer required maintenance, and remote system monitoring by our technicians.

HelioPower also offers Solar Asset Management – Solar O&M as above for ongoing technical services, plus financial and administrative support (usually annuity-based with annual opt-in/opt-out) for commercial enterprises, developers owner/operators, and fleet owners.

Working with Us

HelioPower provides O&M services to over 5,000 solar power systems. We maintain everything from small residential systems to large commercial power plants.

Professional, Trained Technicians

Our technicians provide polite, respectful, professional service when in a customer’s home or business. Our crews wear clean uniforms, branded how the client requests.  Each truck is well-stocked with the latest tools to deliver the most effective service.

Back-office Integration with Client CRM

Our trouble-ticket system can integrate with your CRM to automate dispatch.  We offer call center support for customers and a transparent work-order progress tracking. Our clients choose HelioPower because they can trust service tickets will move through system seamlessly.

White Label or Co-Branded Service

Discretion is key to our services offered through partners.  Our technicians wear white shirts and are trained to use the brand name our clients prefer.  White label trucks available, or co-branded upon request.

Extensive Service Area

Our O&M services span all of the West Coast. HelioPower has 4 offices in Northern and Southern California, enabling our trucks to deploy quickly anywhere in the state and we use partnerships to provide additional coverage where necessary.

*Prices are based on work being performed and a small additional travel fee may be required.