Operations and Maintenance for Partners

Solar O&M - Operations and Maintenance

HelioPower’s Solar O&M – Operations and Maintenance for Partners Program grew out of maintaining the 160+ systems we own ourselves. Because electricity production is so important to us, we became experts at maximizing the solar asset ROI, and partners started asking us to operate and maintain their solar assets.

Commercial Solar Service and solar o&m - operations and maintenance

Learn more about our Solar O&M Plans Today!

Please Call 1.877.959.8816

To Speak With One Of Our Solar Care Representatives About Getting A Qualified Technician Out To Your Install As Soon As Possible. Or Visit Our Shop To Explore Our Maintenance Plans.

Operations and Maintenance for Partners

HelioPower offers a complete suite of solar maintenance and solar O&M services for resale or for partner owner-operators directly – ranging from solar panel cleaning to complete life cycle asset management. Specifically, we offer:

  • Solar services – individually contracted services.
  • Solar O&M – Operations and Maintenance – ongoing services (usually annuity-based with annual opt-in/opt out).
  • Solar Asset Management – Ongoing technical, financial and administrative services (usually annuity-based with annual opt-in/opt out).

HelioPower’s Solar Asset Management service stems from a decade of experience maintaining both our clients’ and our own solar systems.  We have installed over 4,000 systems. We own and operate over 160 systems ourselves. We manage another 20MW of solar systems for clients.

We offer solar O&M – Operations and Maintenance services for almost any situation to ensure that system up-time and energy production is optimized. All services are available to system owner/operators or third-party providers for resale.

Admin & Billing
  • Billing & Collections
  • Warranty Administration
  • Customer Support
  • Insurance Management
  • Financial Reports
  • Tax prep & compliance
Annual Maintenance
  • Module Cleanin
  • System Checkup
  • Inverter Servicing
  • Wear & Tear Repairs
  • Monitoring Calibration
Monitor & Report
  • 24/7 Alert Response
  • Monthly production reports
  • Web-based portal access
  • Email alerts
  • Multiple levels of monitoring
  • Component monitoring
Advanced Tools
  • De-ionized water
  • Water reclamation
  • Thermal imaging
  • IV-Curve trace
  • Aerial Drones
Dedicated O&M Team
  • Coverage across Western US
  • Dedicated NOC staffed 24/7
  • Warehouse of spare-parts inventory on-hand
Troubleshoot & Repair
  • Repair inverter components
  • Tracker drive re-calibration
  • In-field electrical service
  • System removal & replacement
three levels of solar o&m - operations and maintenance

Working With Us

HelioPower provides O&M services to over 1,200 solar power systems in California. We maintain everything from small residential system to large commercial power plants.

Clean, Trained, Professional Technicians

Our technicians provide polite, respectful, professional service when in a customer’s home or business. Our crews wear clean uniforms, branded how the client requests.  Each truck is well-stocked with the latest tools to deliver the most effective service.

White Label or Co-Branded Service

Discretion is key to our service offerings to partners and on-behalf of partners. For unbranded services our technicians wear white shirts and are trained to use the brand name our clients prefer.  White label trucks are also available, or co-branded upon request.

Back-office Integration with Client CRM

Our trouble-ticket system can integrate with your CRM to automate dispatch.  We offer call center support for customers and a transparent work-order progress tracking. Our clients choose HelioPower because they can trust service tickets will move through system seamlessly.

Service Anywhere

Our Solar O&M Operations and Maintenance Services cover all of California. HelioPower has 4 Operations Centers in the Western US, enabling our trucks to deploy quickly and we complement with partnerships to cover areas where we don’t roll our own trucks.